(Last updated: 12 July 2025)
1. General Provisions
1.1. The “Vino & Co” website (hereafter “Company”, “we”, “our site”) is owned and operated by an Israeli sole proprietor (Osek Murshe) Einat Klein Makarevich. The platform is intended for:
the sale of tickets to offline and online wine-related events (“Events”); and
the provision of turn-key private or corporate event services (“Private Event Services”).
1.2. These Terms, together with the Privacy Policy and any additional policies displayed on the site, govern access to and the purchase of our products and services. By using the site, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Definitions
User / Client – Any individual over 18 years of age or any legal entity that interacts with the site.
Ticket – A personalised electronic document that grants entry to an Event.
Order – The selection of one or more Tickets and/or Private Event Services confirmed at checkout.
Private Event – A customised wine event organised on the Client’s request (e.g., tastings, celebrations, team-building).
3. Acceptance of Terms & Age Restrictions
3.1. Use of the site is restricted to persons 18 years or older, the legal minimum drinking age in Israel. Staff may request valid ID at venue entry.
3.2. If you do not agree with any part of these Terms, please do not use the site or finalise a purchase.
4. Event & Service Information
4.1. Event descriptions are for guidance only. Programme, date, format (online/offline), or venue may change. Material changes will be communicated to the Client via e-mail or SMS.
4.2. Prices and sample itineraries for Private Events are indicative only. Binding conditions are set out in a separate quotation or contract. Descriptions published on the site do not constitute a public offer.
5. Ordering & Payment
5.1. To place an Order, the Client completes the checkout form with accurate personal data and selects a payment method (credit/debit card, Apple Pay, PayPal, etc.).
5.2. A transaction is deemed complete when authorised by the payment processor. If authorisation fails, the Order is automatically cancelled.
5.3. The electronic Ticket is sent to the e-mail address supplied at purchase and stored in the user account. For online sessions, an access link (e.g., Zoom / Google Meet) is provided shortly before the event.
6. Delivery & Access
6.1. Tickets are delivered exclusively in digital form; no physical shipment is required.
6.2. Tasting kits or gift packs for online events, if offered, are shipped by courier or post. Expected costs and delivery times are displayed during checkout.
7. Cancellation & Refund Policy
7.1. Under Israel’s Consumer Protection Law – 1981, the Client may cancel:
Tickets – within 14 days of purchase, but no later than seven (7) business days before the Event;
Private Event Services – in accordance with the individual contract.
7.2. Cancellations must be requested in writing at support@vino-co.co.il and include full name, ID number, and Order number.
7.3. Where cancellation is not due to event cancellation or defect, an administrative fee of 5 % of the Order value or ₪100 (whichever is lower) is deducted from the refund.
7.4. If an Event is cancelled or rescheduled by the Company, the Client may choose either a replacement ticket for a new date or a full refund, processed within 14 days.
8. Prices, Promotions & Promo Codes
8.1. All prices are quoted in Israeli New Shekels (₪) and include VAT unless stated otherwise. Delivery charges for tasting kits are calculated separately.
8.2. Promotions or promo codes may be offered at our discretion and may be modified or withdrawn without prior notice.
9. Right to Refuse Service
9.1. The Company reserves the right to reject or cancel an Order, or to suspend User access, if:
these Terms are violated;
inaccurate information is provided;
fraud is suspected; or
the Client’s actions may harm the Company’s reputation or operations.
10. Private Event Organisation
10.1. A minimum advance payment and service dates are specified in each Private Event contract.
10.2. If the Client cancels fewer than 14 days before the event date, the advance is non-refundable, except for documented force-majeure circumstances.
10.3. Changes of guest numbers exceeding 10 % must be communicated no later than five (5) days before the event; otherwise, consumables and wine originally ordered will be deemed supplied.
11. Intellectual Property
All content on the site—including text, images, logos, and trademarks—is the property of the Company or used under licence and may not be copied, distributed, or otherwise used without prior written consent.
12. Disclaimer of Liability
12.1. The site, its content, and services are provided “as is”. We do not warrant uninterrupted operation or freedom from errors.
12.2. Clients are responsible for their own health and agree to consume alcohol responsibly.
12.3. The Company’s total liability for any claim shall not exceed the amount actually paid by the Client for the relevant Order.
13. Force Majeure
The Company is not liable for non-performance caused by circumstances beyond its reasonable control (e.g., pandemics, natural disasters, war, power outages).
14. Changes to the Terms
We may update these Terms from time to time. The revision date appears at the top of this document. Material changes will be highlighted on the homepage. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Israel. Any dispute shall be submitted to the exclusive jurisdiction of the competent courts of Tel Aviv.
16. Contact Information
Vino & Co
Kerem Maharal, 3084000 Kerem Maharal, Israel
Phone: +972 54-674-8890
E-mail: einatwinery@gmail.com
If you have any questions regarding these Terms, please contact us using the details above.
